This privacy notice applies to the personal information of the owner by TREZORART, S.A.P.I de C.V. (hereby referred to as the the “Responsable Party”)

For the effects of this PRIVACY NOTICE, the terms here used and which are not defined here will have the meaning given to them by laws pertaining the protection of personal data.

The Responsible Party is a company committed to the protection of the personal rights of their holders, this is known as the “right to informational self determination”, which is guaranteed as a human right, in the second paragraph of article 16 of the Political Constitution of Mexico and encoded into law pertaining personal data.

The Responsible Party obliges itself to the following, but not limited to: (i) To use or apply your personal data exclusively for the ends described in this Notice. (ii) Ensuring that your personal data is handled with strict conformance to professional secrecy and confidentiality. (iii) Observe principles of protection such as lawfulness, consent, information, quality, ends, loyalty, proportionality and responsibility, as well as the duty of security and confidentiality as stated by appropriate laws pertaining to the protection of personal data, taking necessary measures for its application, and (iv) Implement and maintain the measures of administrative security, technical as well as physical that allow the protection of your data against damage, loss, alteration, destruction or use, access or treatment not authorized.

In case that the treatment of your personal data is contemplated in any of the situations referred to by article 10 of the Federal Law of Personal Data Protection in Possession of Individuals, your consent is not necessary.


The Responsable Party for the purposes of this Privacy Notice has an address of Bosque de Duraznos 65, Col, Bosques de las Lomas, Miguel Hidalgo, CP 11700, Mexico City.

You can contact our department in charge of “Data Protection” through the following email address: from Monday to Friday between 9:00 and 18:30 except for Holidays.


Depending on the purposes for which you grant us your personal data, we will request the following categories of data:

a) If you are a client:
Identification, contact information, work information and equity data

b) If you are a prospective client:
Identification, contact information, work information, and equity data

c) If you are a provider:
Identification, contact information, work information, equity data and third party data

Please consider that the preceding information is not collected in every case, it is only collected when offered and required for rendering service.


Personal data will be used for the following:
a) Primary Ends
1. Clients and prospective clients:
• Provide solicited products and services
• Sending of invoices and payment confirmations
• Sending periodic communications to clients pertaining services
• Comercial prospect information (if you are a prospective client)
• Sending service communications (such as welcome letters, payment reminders, technical or commercial questions
• Contact with the purpose of offering additional products or services, as well as payment reminders, or information pertaining technical or commercial services

2. Providers:
• Payment confirmation
• Establishment of commercial relationships

b) Secondary Ends
1. Clients and prospective clients:

• To evaluate the quality of products and services, as well as for the carrying out of satisfaction surveys
• Sending promotional mailings to inform you about other products or services offered by the Responsability Party


Personal data will be maintained only for the duration necessary to satisfy the ends written in this Privacy Notice and with conformity to pertaining laws of protection of personal data.


The Responsible Party may share your personal data to third parties as long as they are subsidiaries or belong to the same corporate group with whom we have written agreements about confidentiality and protection of personal data, as long as you do not oppose said sharing.

We commit to never transferring your personal information to third parties without your consent, except for those cases referred to by article 37 of the Federal Law of Personal Data Protection in Possession of Individuals, and we commit to doing the transfer of information within the bounds of this law.

If you do not agree to the secondary ends and/or to the transfer of information, please send us an email at:

Unless you send an email to us expressing your desire to not participate in secondary ends and/or transfer of data to third parties, we assume you are in agreement with them.


As owner of your personal data, you are able to exercise Access, Correction, Cancelation and Opposition rights, sending a request directly to our Privacy department through our email address:

Your request should contain at least a) Your name and address, or alternative means to communicate our response b) documents establishing your identity or that of your legal representative c) The clear and precise description of the personal data over which you are claiming rights d) any other element that may facilitate the location of said data e) your signature at the end of the request.

Once your request has been made in the required format, our Privacy Department will respond, within 20 work days (counting from the day we received it). In case that we need more information and/or documentation, our Privacy Department will contact you within 5 work days of receiving your request; from then, you shall have 10 work days to reply, otherwise your original request will be null and void.

Once we have replied, your request will be granted within 15 work days.

If your request pertains to your right to access your data, we will reply with simple copies and/or electronic documents.

The exercise of these rights will not incur costs, neither will the creation of simple copies or the sending of them through email.


You, as holder, may, at any moment revoke your consent to our use of your personal data by the procedure outlined above, by expressly stating that you wish to revoke your consent.

However, it is important that you note that we may not be able to reply to your request or terminate the use of your data immediately, since it is possible that we may still have legal obligations to hold said data. By the same token, you should understand that the revocation of your consent may imply the conclusion of your relationship with us.

For more information about the protection of your personal data, please contact our Privacy Department through the contacts (email, address, phone) outlined in this document.

The revocation of consent for the use of your personal data will not incur any costs.


The Responsible Party will use your personal data in strict accordance with the ends stated in this Privacy Notice and through the time needed to comply with applicable law.

You may, at any time contact us for assistance with any questions, clarifications or suggestions about your personal data.

The Responsible Party puts at your disposal the following email address so that you, as holder of personal information may communicate at any time your request to stop receiving information or communication by us through the address that we use for communication or promotions.


The Responsible Party uses cookies on their website. Cookies are text archives that are kept in your computer’s hard drive when you visit certain websites. We use cookies to know, for example, if you have visited our website before and to help us customize your web experience.

Cookies can improve your online experience; for example, by showing your preferences when you visit a website. In principle, the majority of web browsers are configured to accept cookies, in the help menu of your browser you can find information about accepting new cookies, how to receive notification when a new cookie is saved and how to disable or erase existing cookies.

The Responsible Party hereby informs the holder that they may at their discretion make use of these mechanisms to disable or erase cookies, following the instructions specific to their web browser. Ocassionaly the Responsible Party may make use of third party identifying pixels which are used as navigational aids and that are used to facilitate co-branding and cross-promotions.

We forbid the use of said pixels by third parties for the purpose of capturing or accessing your personal data.

The Responsible Party does not use identifying pixels to collect personal information.

The Responsible Party informs you that:

a) Our website may include links to third parties, and that when you access those links you will be outside of our website, so we do not take responsibility in relation to the consequences of using said links.

b) Our website may include links to social media sites, in which case, if you provide personal information to those sites which may be transmitted, seen, accessed and modified by other people we will not be held responsible.


Any changes to this privacy notice will be made available through our portal at

By giving us your personal information you, the holder, accept this Privacy Notice and by so doing you give us your consent to treat the information as stated in this document and with strict adherence to all laws pertaining the protection of personal data notwithstanding the rights offered by those laws.

If you feel that your rights to the protection of your personal data has been harmed through our actions or omissions, please contact us.